Customer service

One phone. One inbox. One operator.

disposal.construction is a sole-operator brokerage. Every call answers. Every email gets a same-day reply during business hours. Every quote ships signed (SALES_QUOTE webhook signing, sig_verified=1).

Voice V1 LIVE
+1 (833) 863-9663

Claude Opus voice agent routes RFQ intake 24/7. Bin size, generator address, wood classification, callback window — captured into a structured ticket before you hang up. Eight-day zero-capture gap closed April 12, 2026.

Call now
Email
905wood.sales@gmail.com

Reply within 4 business hours, Mon–Fri 7:00–19:00 ET. Quotes ship signed via SALES_QUOTE webhook. Attach drawings, manifests, or generator contact and the dispatch loop opens automatically.

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Commercial terms

Payment

Net 30 from invoice date. HST-included pricing. Stripe Decoupled Billing — 16 products, 18 prices, 8 payment links. CPI + CIRCIL annual indexing locked.

Dispatch

EDI X12 204 to carrier. 24-hour notice for roll-off. 48-hour notice for 144-yd Walking Floor. Brampton owner-op fleet plus Steve’s 50-unit Walking Floor capacity.

Disputes

Hold-to-Seal record (GPS, timestamp, model version, kernel hash) settles classification disputes. Mike personally reviews every escalation. No call center, no script.

Hours

Operator hours Mon–Fri 7:00–19:00 ET. Voice V1 captures RFQs 24/7. Statutory holiday closures posted at the top of the homepage 48 hours in advance.

Have a question that isn’t in the catalog?

Consulting Services tier handles everything else — Sprint, Retainer, and Workshop engagements drawing on 16 years of industrial waste experience and 331 locked HITL decisions.

See consulting tiers →